VERIFIED CASE — LEAD SERVICE TERMS (v1 — 2026-07)

1. 1.

   What we provide. Verified Case sells advertising-generated case inquiries ("Leads") to law firms. A Lead is a consumer who completed our claim-estimate funnel and gave prior express written consent to be contacted by partner law firms. Each Lead includes: name, phone, email, state, quiz responses, an estimated claim-value range, a quality grade (A/B/C) with reasons, and the consent record (consent text version, timestamp, IP address, and page URL).

2. 2.

   Exclusivity. Every Lead is delivered to exactly one firm. We never resell, re-broker, or re-deliver a Lead. "Territory Exclusive" plans (all Leads in a defined market) are a separate written add-on.

3. 3.

   Grading; free C-Leads. You are only charged for A- and B-grade Leads. C-grade Leads, when delivered, are free bonuses and never draw down your balance.

4. 4.

   Pricing — flat fee only. Pricing is a flat per-Lead or flat monthly fee, stated on your order. No part of any fee is contingent on whether you retain the client or on any case outcome, and we will not accept such terms if offered. Case-status data you optionally mark in the dashboard (e.g., "signed") is used solely to improve lead quality and ad targeting — never for billing.

5. 5.

   Replacement guarantee. Flag any Lead within 7 days that is (a) a wrong or disconnected number, (b) a duplicate, or (c) outside your agreed service area, and we will replace it at no charge. Leads are inquiries, not clients: a Lead that declines representation, is unresponsive after valid contact attempts, or doesn't retain you is not a defective Lead.

6. 6.

   Term & cancellation. Month-to-month. Cancel anytime with written notice effective at the end of the current billing period. Unused prepaid Lead credits remain deliverable until exhausted.

7. 7.

   Consent & telemarketing. We provide each Lead's express-written-consent record naming partner law firms. You are responsible for your own compliance in follow-up contact (TCPA and state telemarketing rules), including honoring any opt-out a consumer communicates to you.

8. 8.

   No referral, no endorsement, no legal services. Verified Case is an advertising service. We do not recommend or endorse any attorney to consumers, do not evaluate legal claims, and do not provide legal advice. Nothing here creates a partnership or referral-fee arrangement.

9. 9.

   Your professional rules. You are solely responsible for compliance with your state bar's rules on advertising, solicitation, and payment for advertising services, and you confirm that purchasing Leads on these terms is permissible for you.

10. 10.

    Data. Lead data is confidential; use it only to evaluate and pursue the consumer's matter. Handle it consistent with applicable privacy law. Do not resell or share Lead data.

11. 11.

    Disclaimers & liability. Leads and claim-value estimates are informational; no volume, quality (beyond §5), or outcome is guaranteed. Our total liability is capped at amounts you paid in the prior 3 months.

12. 12.

    Governing law. Florida. Disputes: good-faith negotiation first.

13. 13.

    Acceptance. Accepted by checking the acceptance box and submitting the onboarding form, or by written/email confirmation. We may update these terms with 30 days' notice; continued purchases constitute acceptance.